Searching for boards
Boards created by engineers are stored as clones of the board templates. Both administrators and engineers can search boards by reference (the reference is entered when creating a board using the Windows Application, or when using the "Create board" feature to manually create one from the engineer dashboard).
When searching, any board with that reference will be shown. This is great when you did multiple actions on a specific system (when using the "Repair store" example). You can simply find everything done for a specific "repair / ticket ID".